Comments on: Should You Switch To Wind Mobile?

By: rob

rob — Sun, 15 Apr 2012 23:43:11 +0000

for everyone that he doesn’t know this company, you’re not missing anything, there is nothing to know, it’s sucks. it’s a bunch of unprofessional people with a weak network signals everywhere in Toronto. i became a wind client and it was a bad move because whenever i call people to discuss some charges that i don’t recognize no one is willing to help, just they don’t care .. plus of that the way how wind are making money not very honest, they promised a discount of 5 dollars for an account that includes 2 lines, if you don’t call them and spend hours and hours with incompetent people to try to explain them what do want they won’t assign this discount to your account. even if they recognize that the discount will be assigned after the third month which is not what was promised when the i signed up .. long story short .. it’s sucks……

By: THAYA

THAYA — Wed, 11 Apr 2012 06:01:40 +0000

I can’t get wind reception in wind away zone Arp 9 and arp 10 i use a wind phone a wind a way i can’t make a phone call from roaming area .i love my wind???????????????????????
THANK U FOR U SERVICE

By: Sheck

Sheck — Thu, 05 Apr 2012 18:16:58 +0000

I would recommend against switching to Wind. Their products are faulty and warranty service is nearly zero. Their customer service is the worst in the country ! That’s right, they are even worse than Telus and Rogers.

In the end, it’s true, you do get what you paid for.

By: Ali

Ali — Sat, 25 Feb 2012 23:24:16 +0000

Don’t switch to wind or mobilicity. I’ve tried both and the service was very bad in Scarborough. Data speeds were so slow and dropped calls were the norm. Stick with the big guys and save yourself the headache.

By: Natasha

Natasha — Thu, 23 Feb 2012 15:54:05 +0000

DO NOT SWITCH TO WIND!!!!!!!WIND MOBILE has the worst ethics of all these telecommunications companies out there. Can’t believe what we have been through with my15 year old brother. The end result is misinformation on WIND’s part from the onset of a 10-day experience and a $1,249.31 buy out!!! yes, do not whatever you do get into a contract with WIND… I challenge all my friends to just call customer service to see what happens. Even a Stakeholder can’t get to the top to speak to someone. This is criminal…

By: Amal

Amal — Wed, 01 Feb 2012 22:37:32 +0000

from my expirnace from wind phone , it is the wrost company ever , I know they will not post my riview , they have very bad customer service, and bad reciption in Orleans area, Ottawa the area where i live , when i went to the store they told me the reciption is very good ,they lied just to sell me the phone , they dont care about thier costumer at all , i spoke to the manegere he told sorry i cant return the phone for you , ashame on company like this

By: Lala

Lala — Thu, 26 Jan 2012 14:17:46 +0000

I just got my second phone bill from them for $320 it was all AWAY charges and they suspended my phone. When I looked at the map all my usage was within their windzone. I called and they werent very helpful. They didnt unsuspend my phone.

By: UNKNOWN

UNKNOWN — Tue, 24 Jan 2012 16:31:45 +0000

Im thinking of switching to wind mobile as soon as i can but i have heard a couple of bad things that people have been telling me about wind but i dont belive them i just want to get away from rogers as they have been screwing with my phone and account and have been lieing to me as well when i called them. But i was just woundering if anyone know if you can have more then one add-on to the prepaid phone at wind mobile say if i got a blackberry i would get the PYW social blackberry add on and i was also thinking of getting the pay your way unlimited text (CA/USA) add on but im not sure if they would allow that or not and just woundering does all the wind mobile phones come with voicemail or do you have to pay for that too

By: MobileAdvisor

MobileAdvisor — Thu, 22 Dec 2011 19:45:11 +0000

Considering that Wind is a relativley new Company, and has much to learn about how Canadian Mobile industry works here. True in other countires and other parts of the world we see cheaper plans, chepaer phnes, and so on.
Understand that Canada is HUGE country with one of the SMALLEST amount of population, taking that into consideration, we see the Big 3 charge a ton of money for their service, and we as consumers have to understand that building such a large network costs money, which translates to higher costs for canadian mobile users. Thinking that Wind is different and is offering something that the Big 3 can’t is ignorant of the facts, they have a fraction of the network coverage that Canadian mobile leaders have, hence they can charge less for those services, every NEW company has excellent customer service to bring in new consumers, at which point all it takes is one disgruntled customer service rep to create a bad experience for you, hence when you deal with Bell, Rogers and Telus, people complain about customer service, with literally thousands upon thousands of Customer Service reps, you will eventually get one on the phone that gives you a horrible experience, which tarnishes the name of the Company as well as your views on the company itself, in turn you will tell people blah blah blah Telus is horrible, bell is shit…blah blah blah. Without ever understanding the logistics behind business. For anyone who thinks that by the time Wind becomes a major player in this market, they will STILL be as idealistic as they are now, is kidding themselves. It is a business, and like all businesses when they become karge enough they lose touch with the consumer and concentrate on profits. I have been with Wind, I have been with Rogers, I have been with Telus and Clearnet, as well as Bell.. They are ALL shit, atleast our CANADIAN companies have the network coverage so I dont lose calls. I travel so Wind is useless to me. If a consumer never leave their respective Zoned area, then Wind Mobile would be a viable option to consider, aside from that, Koodo, Virgin, and Fido have competitive rates, and are backed by the parents great Coverage areas.

By: Estilo

Estilo — Tue, 20 Dec 2011 08:15:59 +0000

I have had no problems with Wind since joining them back in August 2011.
I will never try another company in Canada (sorry but Canadian Mobile plans are GARBAGE!)
Wind is the only thing remotely close to what I had in the US when I lived there. $45 a month with everything unlimited…best part is that I don’t have to worry about some phantom overcharged crap…
This feels like a replay all over again “Sprint/Verizon vs AT&T”
Wind is great